Data Deletion | Optivise

Last updated: September 28, 2026

Request deletion

Email support@optivise.cc from the account or organization address associated with the request. Include the product or platform used, the account email, and the scope to delete. Do not send a password, private key, OAuth token, or customer dataset.

You may request deletion of Smart Planner account records, planning jobs, stored result artifacts, conversation or model records, and support records associated with your account, subject to legal, security, billing, and dispute retention requirements.

Disconnect first

Use the connected platform’s disconnect or revoke control where available. For ChatGPT Apps and other MCP clients, disconnecting stops new authorized calls; provider-side conversation and account records must be deleted through that platform. For Google Sheets, revoke the add-on’s authorization in your Google Account when you no longer want it connected.

We will confirm the request, verify authority where needed, and explain any records that must be retained and why. See the Privacy Policy for the broader data-flow description and Smart Planner Support for troubleshooting.